Certificates

ARENA polyclinic is a holder of the ISO 9001:2015 certificate from the leading certification house in Croatia – SGS ADRIATICA d.o.o.

ISO 9001:2015 is the most famous standard in the world, also known as the System for quality management for products and services. It includes the organizational requirements which the ARENA polyclinic meets.

These requirements refer to documentation with regards to quality management system for products and services, devices and machines, employees, working conditions, procurement, patient demands, fulfilling legal obligations etc.

Since October 2013, ARENA polyclinic is also a holder of the SGS certicate, which established that the dental services from the fields of periodontology, implantology, prosthetics, orthodontics and oral surgery all meet all the criteria of ISO 9001:2015.

ISO 9001:2015 certificate is a proof of high quality of service.

Top level of equipment and professionalism is accompanied by individual approach to patients with whom a good long-term relationship and mutual trust are nurtured.

Numerous positive comments on official website and social networks confirm the level of satisfaction of our patients with the results achieved.

Apart from the ISO 9001:2015 certificate as a proof of excellence, we also have the ICERTIAS Customer’s Friend certificate which confirms the quality of our service and relationship with our patients.

We have received the ICERTIAS Customer’s Friend certificate as a confirmation of the quality of our service and the special relationship with our patients.

WE ARE THE FIRST DENTAL POLYCLINIC AND HEALTHCARE INSTITUTION IN THE WORLD TO HOLD THIS CERTIFICATE!