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Certificates

You satisfaction with your new smile is our number one priority

ISO 9001:2015 CERTIFICATE

ARENA polyclinic is a holder of the ISO 9001:2015 certificate from the leading certification house in Croatia – SGS ADRIATICA d.o.o.

ISO 9001:2015 is the most famous standard in the world, also known as the System for quality management for products and services. It includes the organizational requirements which the ARENA polyclinic meets.

These requirements refer to documentation with regards to quality management system for products and services, devices and machines, employees, working conditions, procurement, patient demands, fulfilling legal obligations etc.

Since October 2013, ARENA polyclinic is also a holder of the SGS certicate, which established that the dental services from the fields of periodontology, implantology, prosthetics, orthodontics and oral surgery all meet all the criteria of ISO 9001:2015.

ISO 9001:2015 certificate is a proof of high quality of service.

ISO Certifikat
Prijatelj klijenata

ICERTIAS Customer's Friend certificate

Top level of equipment and professionalism is accompanied by individual approach to patients with whom a good long-term relationship and mutual trust are nurtured.

Numerous positive comments on official website and social networks confirm the level of satisfaction of our patients with the results achieved.

Apart from the ISO 9001:2015 certificate as a proof of excellence, we also have the ICERTIAS Customer’s Friend certificate which confirms the quality of our service and relationship with our patients.

We have received the ICERTIAS Customer’s Friend certificate as a confirmation of the quality of our service and the special relationship with our patients.

WE ARE THE FIRST DENTAL POLYCLINIC AND HEALTHCARE INSTITUTION IN THE WORLD TO HOLD THIS CERTIFICATE!

ISO 9001 certifikat

For authentication SGS ISO certification clinic ARENA visit this >>LINK<<, type certification ID HR13/1042, select country – Croatia, verify that you are not a “robot” and click SEARCH.

iCert

For authentication of Customer`sFriend certificate clinic ARENA visit this >>LINK<<

AAA

For authentication of Bisnode AB solvency certificate for Polyclinic ARENA visit this >>LINK<<

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FEEL FREE TO CONTACT US

at +385 1 6542 655, e-mail info@arenadentalclinic.com or via online form.

Our staff with contact you as soon as possible via phone or e-mail and arrange an appointment which suits you the most.

Vanja Mikić

CONTACTS

info@arenadentalclinic.com

HOW TO REACH US?

Remetinečki gaj 2k, 10020 Zagreb (Croatia)

WORKING HOURS

Monday - Friday 08:00 - 21:00h
Saturday 08:00 - 14:00h

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